The 2024 Benefit Consultant Sentiment Index, "Benefit Consultants’ Perspective on the Shifting Employer Healthcare Landscape," is a comprehensive exploration of the current trends and challenges faced by self-insured employers. Conducted by Quantum Health and MedCity News, the survey gathered insights from over 100 experienced healthcare consultants on crucial areas such as healthcare navigation, cancer care support, pharmacy costs, and the integration of AI in healthcare. This year's report highlights the importance of healthcare navigation in improving the employee healthcare journey and addresses issues like digital health point solution fatigue, urging a consolidation of these solutions to enhance usability and efficiency.

The findings also underscore the evolving role of AI in healthcare, with 50% of consultants advising on its use for personalized decision support. As AI integration in healthcare navigation grows, it will be a significant trend to watch. Quantum Health, celebrating its 25th year, continues to lead in consumer healthcare navigation and care coordination, while MedCity News remains a premier source for B2B healthcare innovation news. Their collaborative work provides crucial insights, helping companies make informed decisions about healthcare benefits and improving overall employee health management.